When an Alarm Monitor receives a Low Battery alarm, who should be contacted immediately?

• A. building custodian
• B. security supervisor
• C. maintenance crew
• D. base commander

Answer: (B)

When an Alarm Monitor shows a Low Battery alarm, the priority is to preserve security system integrity and ensure prompt, proper response. The security supervisor is the correct contact because they oversee the monitoring procedures, verify the issue, and coordinate immediate action to restore reliability. They can authorize and direct the appropriate maintenance steps, log the incident, and ensure that the coverage gap is addressed promptly. The building custodian handles general facility upkeep, not security system fault management. The maintenance crew will perform the physical battery replacement, but only after the proper escalation has occurred and the security supervisor has coordinated the response. The base commander is not the immediate point of contact for routine alarm faults.