When a monitor cannot determine the cause via immediate visual assessment or posted sentry, what will they do?

• A. Immediately dispatch SF patrols
• B. Notify maintenance
• C. Silence the alarm
• D. Log and wait

Answer: (A)

When you can’t determine the cause of an alarm from a quick visual check or what the posted guard sees, the priority is to get a trained security presence on scene. Immediately dispatching Security Forces patrols ensures someone on the ground can physically inspect the area, verify whether there’s an intruder, hazard, or equipment fault, and secure the location while the situation is assessed. This rapid on-site response reduces risk to personnel and assets and helps clarify whether the alarm is real or a false alarm. Notifying maintenance focuses on equipment issues but doesn’t address a potential threat, silencing the alarm could hide a live incident, and logging and waiting delays necessary investigation and response.