The keypad at each facility helps reduce interaction with which group?

• A. Operator
• B. ECC
• C. Maintenance
• D. Security

Answer: (B)

The keypad provides a local control interface at each facility, letting the on-site operator handle routine alarm actions directly—arming/disarming, acknowledging alerts, silencing audible alarms, and resetting panels—without needing to contact the central Emergency Control Center. By handling these routine tasks locally, interactions with the ECC are reduced, freeing that center to focus on coordination, monitoring across the network, and true emergencies. Maintenance and security aren’t the primary users for daily alarm control in this setup, so the main benefit of the keypad is minimizing the need to engage the ECC.