If the alarm monitor cannot make contact with the building custodian after three attempts, who will they contact?

• A. Command post and request custodian commander contact
• B. Local police
• C. Building supervisor
• D. Security contractor

Answer: (A)

An alarm monitor follows a defined contact chain for security events. The custodian is the primary person to reach for building access and safety issues, so the monitor will first try to contact them. If three attempts fail, the correct next step is to alert the command post and have them attempt to contact the custodian. The command post serves as the central coordinating hub for security and facility responses, so they can relay the message, authorize the next actions, or dispatch appropriate personnel as needed.

Local police are for emergencies requiring law enforcement; a building supervisor or a security contractor are not the designated escalation point in this scenario, so they wouldn’t be the default next step after failed attempts. This escalation path ensures a quick, organized response and keeps the process consistent.